職位描述
該職位還未進(jìn)行加V認(rèn)證,請仔細(xì)了解后再進(jìn)行投遞!
Exp Cust Exp Professional,Xi'an,BA
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes.
Key Responsibilities
80Processing Returns
80Customer Invoicing
80Deliver Forecast Reports
80Order Processing
WE VALUE
80A broad knowledge of principles and best practices in (customer service)
80Excellent team and communication skills
80An ability to take initiative and work with limited direction
80An ability to influence at the operational level
80Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes.
Key Responsibilities
80Processing Returns
80Customer Invoicing
80Deliver Forecast Reports
80Order Processing
WE VALUE
80A broad knowledge of principles and best practices in (customer service)
80Excellent team and communication skills
80An ability to take initiative and work with limited direction
80An ability to influence at the operational level
80Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
工作地點
地址:咸陽秦都區(qū)灃東新城能源金融貿(mào)易區(qū)起步區(qū)1期陜西省西咸新區(qū)灃東新城能源金融貿(mào)易區(qū)灃涇大道與灃安路交匯處西南角西咸


職位發(fā)布者
Derr..HR
霍尼韋爾(中國)有限公司

-
電子技術(shù)·半導(dǎo)體·集成電路
-
1000人以上
-
外商獨資·外企辦事處
-
浦東新區(qū)張江高科技園區(qū)李冰路430號
相似職位
-
WEB前端中級工程師 10000-16000元浦口區(qū) 應(yīng)屆畢業(yè)生 本科鈦能科技股份有限公司
-
嵌入式軟件助理工程師 8000-13000元浦口區(qū) 應(yīng)屆畢業(yè)生 本科鈦能科技股份有限公司
-
采購內(nèi)勤文員 面議浦口區(qū) 應(yīng)屆畢業(yè)生 不限南京交韻汽車科技有限公司
-
市場廣培生 10000-15000元浦口區(qū) 應(yīng)屆畢業(yè)生 本科中國平安人壽保險股份有限公司江蘇分公司
-
施工員 5000-8000元浦口區(qū) 應(yīng)屆畢業(yè)生 大專江蘇東道交通科技集團(tuán)有限公司
-
客戶開發(fā)專員 面議浦口區(qū) 應(yīng)屆畢業(yè)生 不限焦點教育科技有限公司